Original review: May 10, 2020We were quite happy with this unit until. The unit developed a crack in the wall starting from the opening for the control. The Maax agent that we spoke with said that the unit is not intended for an unheated space, and it is the responsibility of the retailer to inform the customer.
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That is completely unreasonable, especially when ordering online. The warning should be in the online product description, when a consumer is making a choice. Anytime other than that is too late. We have the original manual.
NOWHERE does it say that the shower is not intended for use in an unheated space. We are now faced with inconvenience and a troublesome and likely costly repair. NOT ACCEPTABLE!
Original review: April 24, 2020We recently purchased a Utile corner shower and were quite happy with it at first as it looked nice and was functional. Within a couple months we noticed the shower leaking where the wall meets the base of the shower. After re-cauling it with Mono Ultra Silicone and letting it dry for 3 weeks it stared leaking again within a couple days. I was able to easily pull up the entire length of silicone that I had installed. We cannot seem to get the silicone to stick to the shower base and wall. Feeling disappointed and ripped off at this point.
Looking for any suggestions. Original review: April 23, 2020Purchased the Ella Sleek Freestanding Tub from Bathworks in Belleville,ON. Selected the Stirling Silver Apron.
We are in the process of building a custom home, so I hoped visualization and fingers crossed would ensure all major components would blend nicely. The Stirling Silver Apron did not blend well with vanity and flooring. It’s a 2 piece tub and the aprons are sold as replacement parts.so it is a stocked unit.
Surely, it wouldn’t be difficult to swap out the apron. Original review: Jan.
18, 2020Shower door exploded for no reason. While enjoying our morning coffee my wife and I heard what sounded like a small explosion coming from the back of our house. Upon further examination, we discovered that our brand new shower door had exploded into 1 million pieces Thankfully no one was hurt. Since we googled this issue with this manufacture, we discovered that this issue has been happening to many consumers since 2014 and most recently of course ours and another one last month What the hell is going on with this company? Original review: Jan. 16, 2020Summer 2018 we were excited to finally be renovating our 20 year old bathroom, which was functional with no leaks, but dated.
I loved the easy installation and maintenance promised by MAXX and their Utile product. We purchase the 'New' Utile Tub/Shower and also their recommended New Town tub. We hired a very experienced contractor who had the year previous renovated our whole basement with kitchen, bathroom (including walk-in floor to ceiling tile shower), flooring, drywall, etc.
And 3 years later no problems. MAXX markets Utile as a do it yourself project.
This was a very seasoned contractor with hundreds of bathtub installs to his credit. Within a couple of months of the install I noticed that the drywall on one exterior corner where the tub and Utile wall met the paint was bubbling off the drywall. We have a curved shower curtain rod so no water is going on to the outside corner of the bathtub and puddling.
With further investigation I noticed that the caulking was not sticking to the tub. I called my contractor. He removed the old silicone, applied new and fixed the drywall and paint. It was good for about 4 months then I started to have a leak on both exterior corners where the Utile and tub met.
I called MAXX this time and they had a service technician take a look. The tech reported back to MAXX and then neither of us heard from them for a month. I had the tech follow up with MAXX and they said they had spoken to me, which was not true. I called MAXX and the customer service rep said they had determined that it was not a warranty issue. He said the contractor must have used the wrong or bad silicone. I asked if there was a specific silicone that you should be using and he said only 100% silicone and to keep trying different ones until we found one that worked.I said we had tried 2 brand new tubes of 100% silicone and so far neither had worked. He also said that the tub is shiny so to use wet sandpaper and rough up the area and then clean with alcohol and see if the silicone will stick then.
I told him that there is obviously a defect with their product if silicone won't stick and that they should be taking responsibility for the damage under warranty. This is supposed to be a dyi project! He said he would report it to his Manager. I asked if I could have his Managers name and ext., he said he wasn't in the office and he would pass it on. I asked if I could have his name and ext and he said that he didn't have one and that there are 5 C/S reps that just move around desks. This has ended up being a huge disappointment and expense which is still ongoing over 1 year later. Original review: Jan.
8, 2020My parents purchased the Utile surround, along with the Maax tub and doors. Followed instructions for drilling and installing faucets through surround, which offsets them 2 inches from tub drain and overflow. Customer service was no help (claiming instructions are just generalization and I shouldn't have followed, then saying plumbing wasn't done properly, and every other excuse he could come up with) and beyond rude telling me to take it up with Lowes as it was not a warranty or service problem.
This one one of 3 kits purchased to remodel 3 bathrooms in a 1950's home, and the other two kits are now getting returned to lowes.
If you’re tired of dealing with a leaky, mildew-stained shower curtain on an existing shower, installing a shower door might be a perfect solution. The installation, which is essentially the same for a stall shower or tub/shower, is a no-brainer.
Measuring and cutting the tracks
The top and bottom tracks supplied by the manufacturer must be cut slightly shorter than the width of the your shower’s opening. As always, read the manufacturer’s installation instructions carefully before you do anything, and then follow these steps:
Civ 3 mod for mac. Use a measuring tape to find the distance from wall to wall along the top edge of the shower base (or tub) and, for the top track, at 6 feet above it.
Follow the manufacturer’s directions and subtract the required amount for each track from the total width of the opening.
Cut both tracks to length and smooth any rough edges at the cut end with a fine file.
Use a hacksaw and a miter box to ensure a square cut. Putting a block of scrap wood in the track and clamping helps keep the track square and in place while you cut it.
Locating the bottom track
You install the bottom track on the top edge of the shower base or tub.
Place the bottom track on the flattest part of the shower base or tub ledge, following the manufacturer’s instructions to determine which side of the track faces out.
Make sure that the space between the wall and the ends of the track is the same on both ends.
Temporarily secure the track to the ledge with masking tape.
Make a light pencil mark on the shower base of tub along the front edge of the track to guide caulk application.
Locating the wall jambs
The wall jambs are fastened to the sidewalls and support the top track. Ideally, you screw the wall jambs directly to the studs. You can also use sturdy metal anchors to secure the jambs.
Place a wall jamb against the wall and push it down over the end of the bottom track so that it’s fully engaged with the track.
Hold a carpenter’s level next to the wall jamb and adjust it to plumb.
Mark in each mounting-hole location.
Remove the wall jamb and drill the holes for the mounting screws or wall anchors.
If you’re drilling into ceramic tile, use a carbide-tipped masonry drill bit.
Repeat the drilling in the opposite wall for the other wall jamb.
Install wall anchors according to instructions where there is no stud available.
Caulking the bottom track
Lift the bottom track and apply a bead of silicone caulk into the groove on the underside. Then erase your pencil marks and reposition the bottom track in its proper place.
Installing the wall jambs
Work on one wall jamb at a time and follow these steps:
Place one wall jamb into or over the bottom track, depending on the design. Then align the holes in the wall jamb with the holes or screw anchors in the wall.
Secure the jamb with the screws supplied by the manufacturer or the anchor.
Sliding door kits should include rubber bumpers. Jethro tull benefit remastered raritan. Install them over the screws at the top and bottom of the jamb.
Repeat the installation on the other jamb.
Installing sliding doors
Sliding doors hang from the top track so install it over the wall jambs as directed by the manufacturer. Prepare the doors by installing roller and, if applicable, handle/towel bar hardware. Place the rollers on the top frame flange of both door panels and secure them with lock washers and machine screws.
Hanging the door panels
Installing the door panels is easiest from outside the shower. Follow the installation instructions provided, as details may vary, but the following steps are typical:
Install the inside panel first. Lift it up inside the top track and bring it back to vertical as you hang the rollers on the inside rail of the top track and lower it into the bottom track.
Install the outside panel by lifting it up inside the top track and hanging the rollers on the outside rail of the top track.